Information Centre Coordinator in Lelystad

Beschrijving

For our Information Centre we are looking for a parttime:

Information Centre Coordinator (minimum 30 hours pw)

To support the Batavia Stad Fashion Outlet team. Together with 4 other colleagues and the Information Centre Manager you will be responsible for all services provided in the Information Centre of Batavia Stad Fashion Outlet.

KEY RESPONSIBILITIES:
• Inform guests about Batavia Stad Fashion Outlet
• Inform tourists about the area and services
• Manage customer relationships
• Manage incoming telephone traffic
• Assist and inform guest concerning our loyalty program
• Provide the Tax refund service for non EU guests
• Secretary activities
• Support activities for Marketing-, Tourism- and Retail departments
• Service our Brand Partners

SKILLS AND QUALIFICATIONS:
• The ability to provide a positive experience for all guests at any time.
• Fluent Dutch and English, both written & spoken. German or another third language is a pre.
• Fully conversant with current Microsoft Office Suite including Outlook, Power Point and Excel.
• Presentable and a true hostess for the luxury environment of the centre.
• Education level: MBO or higher.
• A keen eye for detail.
• Enthusiastic, passionate and self-motivated.
• The ability to work with all kinds of people.
• Good listening skills.

Extra informatie

Status

Inactief

Plaats

Lelystad

Dienstverbanden

Parttime (overdag)